JK wrote:4 hour course to learn the system.
When will companies understand that their senior staff may not be as computer/automation system comfortable as the younger generation? As usual management skates away with a brief nod towards lack of training from TSB.
This should have been found during the sea trials or during the build. It leads to questions on how a not quite compliant control system is installed on a Class ship.
I agree JK. In many cases you are lucky to get any kind of equipment training course. Over my career I can count the number of training courses on new equipment, including control systems, I've taken on one hand and I wouldn't need all my digits to do it. In many cases I was just handed the instruction manuals, that are perfect cure for insomnia and told to "Read" them. If a course is offered, in many cases it is taught by an instructor, usually a system supplier technician with months of classroom time learning the system and its components or some other sort of "Talking Head", who looses the majority of the people including the tech savie ones, being taught 30 seconds after he/she said Good Morning. Once done the instructor walks away collects his/her fee and then everyone including the Company, & System Supplier/Console Designer, who allowed such a sensitive touch screen to be placed in such a vulnerable position in the first place, can say to Class and T/C that they did their "Due Diligence" by providing the necessary instruction, making the Operators "Fully Trained" in the operation of the system.
I would also hate to see what would happen if the Captain, Pilot or other bridge crew happened to, spill tea or coffee on the console, or in the dark lay something on or brush the touch screen reaching to answer the telephone or VHF Radio
Does anyone have a Plexiglas Cover slightly larger than the touch screen and couple of brass hinges?
Troubleshooting 101 "Don't over think it - K.I.S.S. it"